Security
Our Security Measures
At Quantum, we take the security of your assets and personal information very seriously. We have implemented multiple layers of protection to ensure the safety of your cryptocurrency holdings and data.
Advanced Encryption
We use industry-standard encryption protocols to secure all communications between your device and our servers. Your sensitive information is encrypted both in transit and at rest.
Secure Storage
The majority of our users' cryptocurrency assets are stored in cold wallets that are not connected to the internet, making them immune to online hacking attempts.
Two-Factor Authentication
We strongly recommend enabling two-factor authentication (2FA) for your account, adding an extra layer of security beyond just your password.
24/7 Monitoring
Our security team continuously monitors our systems for suspicious activities and potential threats, ensuring quick response to any security incidents.
Regular Security Audits
We conduct regular security audits and penetration testing by independent security firms to identify and address potential vulnerabilities.
Biometric Authentication
Our mobile applications support biometric authentication methods such as fingerprint and face recognition for secure access to your account.
Security Best Practices
While we implement robust security measures on our end, your role in maintaining the security of your account is equally important. Here are some best practices to help you keep your account secure:
Use a Strong, Unique Password
Create a strong password that includes a mix of uppercase and lowercase letters, numbers, and special characters. Avoid using the same password for multiple accounts.
Enable Two-Factor Authentication
Always enable 2FA for your account. This adds an extra layer of security by requiring a second form of verification beyond your password.
Be Wary of Phishing Attempts
Be cautious of emails, messages, or websites that claim to be from Quantum but ask for your login credentials or private keys. We will never ask for your password or private keys.
Keep Your Software Updated
Ensure that your devices, browsers, and apps are always updated to the latest versions to benefit from security patches and improvements.
Use Secure Networks
Avoid accessing your Quantum account on public or unsecured Wi-Fi networks. Use a VPN for an additional layer of security when accessing your account in public places.
Regularly Monitor Your Account
Regularly check your account activity and transaction history. Report any suspicious activities to our support team immediately.
Report a Security Issue
If you believe you've found a security vulnerability in our platform or if you suspect any unauthorized activity on your account, please contact us immediately:
Bug Bounty Program: We offer rewards for responsibly disclosed security vulnerabilities. For more information about our bug bounty program, please visit our Bug Bounty page.